Trinity Custom Designs’s Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3-5 business days.
Standard Shipping: Orders placed before 1pm EDT should be shipped within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).
Overnight Shipping: Orders placed before 1pm EDT should be received the next business day. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).
Shipping rates and delivery estimates
UNITED STATES
|
Order |
Delivery Service |
Cost |
Estimated Delivery Time |
|
Over $75 |
Standard Ground |
FREE |
3-5 Business Days |
|
Under $75 |
Standard Ground |
$5.00 |
3-5 Business Days |
|
All |
Overnight |
$45.00 |
1 Business Day |
Standard Shipping: Orders placed before 1pm EDT should be shipped within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).
SHIPPING POLICY: 100% of orders are shipped within 3 – 5 business days. Orders placed over the weekend are dispatched on Mondays.
DELAYED OR LOST ORDERS: A parcel is considered lost after it has been in the postal system for a period of 30 business days. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that we are unable to dispatch a replacement until this period of time has elapsed.
WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.
Customs, duties, and taxes
Trinity Custom Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Trinity Custom Designs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Trinity Custom Designs does not currently ship internationally.